Since 2024 is in full swing, and it's time to get going on those New Year's resolutions, you may be interested in upgrading your roofing. If you're preparing for a new roof, you're not alone among American homeowners. According to Roofing Insights, as much as 90% of the roofing market in North America is made up of roofing replacements. Your roof aids in your home structure, so you want to ensure you find a roofing company you can trust. Here are ways to find a trustworthy contractor.

Consult Your Inner Circle

A roof is a large job, so it's not something you should take lightly when finding the right person. If you're unsure where to start, why not start someplace familiar by asking the people you know and trust? If there are other homeowners in your life among family, friends, and neighbors that you get on with, don't be afraid to ask them for recommendations for local roofing contractors. After all, if somebody has owned a home for several years, they've likely had to get upgrades or a roofing replacement as well. Even with a direct referral, you should still do due diligence to research them further to ensure they're still up to par with their services.

Check the Better Business Bureau

One of the best ways to research a referred contractor or one you found on your own is by double-checking with the Better Business Bureau. Many reputable contractors are registered with the BBB. The BBB provides insights about various businesses, so if you're looking for a new service that's reputable, the BBB will let you know if there are any outstanding complaints against them. They even grade businesses on a letter rating from A through F. They note other information, such as the year the company was established and whether or not they're officially registered with the organization. At Turner & Sons Roofing & Siding, LLC, we have an A+ rating with the BBB.

Ask for References

Once you've narrowed down which roofing contractor you want to hire, ask for some references. You can tell a lot about a contractor by how they respond to a request for a reference. If they know they can stand on their work and have a good reputation with other clients, they shouldn't hesitate to give you a few contacts. Matter of fact, they should be very excited to do so, as they know that satisfied clients can vouch for their professionalism, quality of roofing, and overall service.

Check Review Sites

Gain further insight into the trustworthiness of a roofing contractor through the multitude of review sites available. See what other customers have said on Google Reviews, Consumer Reviews, and more. Many of these online reviews may also include photos or videos, which can give you further insight into the type of work the roofers have done. Check out the Reviews page on our site to see the reviews that make up our 4.9 average rating.

Ask About the Warranty

A warranty is additional insurance that you won't be wasting your money with roofing work. How come? Most reputable roofers will provide some warranty or guarantee in which they agree to return for additional repairs without charging you more money. After all, even the best roofing work may have a vulnerability. If there is an issue, such as a leak, a shingle coming off, or a mishap due to inclement weather, your roofing contractor will return within a certain period to do this work without extra charges. The terms of your warranty will differ based on the contractor. Our team offers a 10-year workmanship warranty on roof installations.

Review Their List of Roofing Services

Remember, all roofing companies aren't the same. Your roofer may provide new installations, repairs, or ongoing maintenance work. Make sure you're aware of the type of roofing material they work with. Some roofers can also work on your gutters, which are part of your roofing system, as they usher water away from your roofing area. They may also do work on your siding. In other words, if you find the right roofing contractor, you may have one that can do several different types of jobs. Our team can handle your roofing, gutters, siding, windows, and doors with ease.

Ask About Experience

Always ask about the amount of experience a contractor has. Your roofing is a durable part of your home that is essential for its protection, structural security, and insulation. Therefore, you want an experienced professional who knows what they're doing, can work efficiently, and can handle your roof's material. It's always a good idea to find one who's been working in the industry for at least a few years. We've been in business for over 60 years! In addition to asking them directly about their amount of experience, you gain insight by following up with references and checking out their profile with the Better Business Bureau can also confirm that.

Consider Communication

You want a roofing contractor that you can communicate with well. After all, you're not a roofing professional, so you may have several questions to ask. In case this is your first home, your first new roofing installation, or you're considering a new roofing material that you've never had before, the questions may be flowing. You want someone who can answer them appropriately with care. You don't want a roofing company that acts annoyed when dealing with customer inquiries. You also should be able to get feedback within an adequate amount of time. Whether you're contacting them by e-mail or phone or talking in person, they should return your professional correspondence promptly.

Memberships and Accolades

Does your potential roofer have memberships in any professional organizations? You can check your local Chamber of Commerce to see if they're listed. Then there is the National Roofing Contractors Association (NRCA), which is a nationwide trade association for the industry. Turner & Sons Roofing & Siding is a member of the NRCA. Having these memberships is a good way to know that you're dealing with professionals who've been validated and are constantly growing with other reputable industry leaders.

Get Quotes

Last but not least, you should be very clear on how much your roofing project will cost. All roofing contractors don't charge the same amount of money, so the final fees can vary due to the materials used, the experience of the contractor, the size of your roof, and your location. That's why it's a good idea to get a quote from the roofing contractor ahead of time. Not only will this help you budget the project, but it will inform you of the process itself. When you're serious about a contractor, you can always ask them for a written estimate before signing anything. That way, you can have an itemized list of everything from materials to labor costs to any potential extra fees.

As you can see, there is work that you can do when it comes to finding a trustworthy roofing contractor. By doing your due diligence, you can find a local roofing expert you can trust and feel comfortable calling back for other roofing services. Ask your inner circle, check reviews and references, and see what memberships the contractor may have. By doing the right research, you can rest assured that your home's roofing will be in the right hands. For a qualified local roofing contractor you can trust, contact Turner & Sons Roofing & Siding today.